Most Reviewed Groups

1. Abu Mu'aaz Hajj & Umrah (73)
Category: New York: United States
2. Sara International Travel (38)
Category: New York: United States
3. Dar el Salam (33)
Category: New York: United States

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Rating Advice

**IMPORTANT: Read Before Rating a Hajj/Umrah Group or Hotel:**

1. Rate Hajj/Umrah Groups and Hotels based on what they promised vs what they delivered. Many people may unintentionaly rate the group based on how easy or how difficult the Hajj was. For example, if a group does not promise to provide transportation from Mina to Makkah, they should not be negatively rated if the walk from Mina to Makkah was difficult. etc. Rate based on what the group promised.

2. Do not negatively rate Hajj/Umrah Groups for which they have no control. For example delays due to traffic conditions, flight delays, etc.

3. Avoid using names of individual people.

4. When looking at the ratings and reviews, look at the holistic rating.

Search Instructions (Group)

You can search for Hajj & Umrah groups in 3 easy steps:

1. Search by Group Name:  Enter the group name you are searching for in the search box (click here)

2.  Alphabetically:  Click on the letter corresponding to the first letter in the group first name in letter list below (click here)

3.  Geographically:  Select the country and state/city the group is based (click here) 


User reviews

Sara International Travel
Show:  Order:

Overall rating
5.0
Organization
5.0
Professionalism
5.0
Honesty
5.0
Communication
5.0
Accommodations
5.0
Transportation
5.0
Was this review helpful to you? yes     no

memorable visit

Written by Khawar Mir Saturday, 07 August 2010
0 of 0 people found the following review helpful

Hajj & Umrah Group Review
Was this a Hajj or Umrah?: Umrah
What year did you go?: 2010
Who was the Scholar/Shaikh/Imam of your Group?: Imam Zameer
Pros (postive comments)(if you comment on the hotel please mention the name): I was fortunate enaough to go with Sara Travels in Mar/Apr 2010 to perfprm Umrah with a side trip to holy land of Jerasulm including sightseeing in Amman.The whole trip was well planned, organised and guided by Imam Sattar.Every event took place on time as per schedule.The air/bus travels were on time and the hotel arrangements at all places were worth the price.I will, Inshaalh, go for Haj in 2011 with this company.
Would you recommend it?: Yes
Are you the owner/employee/afflliated/related to this Hajj Group?: No

Overall rating
1.0
Organization
1.0
Professionalism
1.0
Honesty
1.0
Communication
1.0
Accommodations
1.0
Transportation
1.0
Was this review helpful to you? yes     no

do not be fooled by their fancy website

Written by AM Friday, 14 May 2010
2 of 2 people found the following review helpful

Hajj & Umrah Group Review
Was this a Hajj or Umrah?: Hajj
What year did you go?: 2009
Who was the Scholar/Shaikh/Imam of your Group?: Zameer
Pros (postive comments)(if you comment on the hotel please mention the name): None.
Cons (negative comments)(if you comment on the hotel please mention the name): My family and I were fooled by their fancy website and tons of "favorable comments". If we were to go again, I will never choose Sara International. The company is an organizational disaster. Mr. Zameer specialized in deception. We were on VIP-Package and were cramed in a tent with 400 other people in Mina (despite Zameer's promises to give smaller tents, for which he conveniently charged us extra $2000-3000 per head). Mecca stay was cut by 2 days. We were dumped in a "rest house in Azziziah", which was promissed to be a "walking distance to Haram", but in reality was 5-6 miles from Haram which means about 4-5 hrs bus ride each way. He only had 7-8 buses for well over 500 hujjaj and you can imagine what used to happen waiting for a bus or trying to get a seat... No orginazational structure, Zameer is every thing... no one bearing "sara badge" knows any thing or is authorized to tell any thing and standard answer to each question, "check with Zameer". There are paid people whose full time job is to write positive comments for Sara. May Allah give Zameer guidance so he may stop deceiving Hujjaj. Amen.
Would you recommend it?: No
Are you the owner/employee/afflliated/related to this Hajj Group?: No

Overall rating
1.5
Organization
1.0
Professionalism
2.0
Honesty
1.0
Communication
1.0
Accommodations
2.0
Transportation
2.0
Was this review helpful to you? yes     no

Go on Hajj!! . . . with a different group, if poss

Written by NY Monday, 10 May 2010
2 of 2 people found the following review helpful

Hajj & Umrah Group Review
Was this a Hajj or Umrah?: Hajj
What year did you go?: 2009
Who was the Scholar/Shaikh/Imam of your Group?: Zameer Sattaur
Pros (postive comments)(if you comment on the hotel please mention the name): Going on hajj, alhamdulillah. Madinah
Cons (negative comments)(if you comment on the hotel please mention the name): I have nothing to add to the discussions about Hajj 2009 that isn't reflected in my rating and the previous reviews. For the most peaceful/spiritual hajj experience you have two options (1) for better organization, then go with Dar El Salam; (2) for a more spiritual experience, then go with your local Imam's group (especially in the D.C. area, where you have Fifth Pillar group: thefifthpillar.com). I recommend going on hajj, just go with another group if you have that as an option. Even if the other group doesn't appear as organized, insha allah it will be a less frustrating experience.

Alhamdulillah, I'm 100% happy I went on hajj, and allahu a'lam what would have happened if I didn't register when I did, so please don't use this review as an excuse not to register for hajj, just take it as a piece of advice.

I am including rating categories (the first rating is the one that has caused a lot of angst among the 2009 hujjaj):
9. To what extent did the company fulfill the promises of the package you purchased? 1 - poor
10. To what degree do you consider the quality of the package worth the price? 3 - average
11. How do you rate the company's services at the airport? 3 - average
12. How do you rate your company's services at the hotel in Madinah? 3 - average
13. How do you rate your company's services at the hotel in Makkah? 3 - below average (Al Safwah Royale Tower)
14. How do you rate your company's services at Minah? 2 - below average
15. How do you rate your company's services at Arafah? 3- average
16. How do you rate your company's services at Muzdalifah? 1 - poor
17. To what extent did your company help educate you on the rituals of hajj? 3 - average (good prior to hajj . . .)
18. How do you rate the services of transition between rituals? (ie. from muzdalifa to minah) 2- below average (even considering what average is for a US group . . .)
19. How would you rate the overall services of the company? 1 - poor
20. Would you recommend the company you used to others? No
Would you recommend it?: No
Are you the owner/employee/afflliated/related to this Hajj Group?: No

Overall rating
5.0
Organization
5.0
Professionalism
5.0
Honesty
5.0
Communication
5.0
Accommodations
5.0
Transportation
5.0
Was this review helpful to you? yes     no

Best Hajj

Written by Yusuf Shah Thursday, 25 March 2010
0 of 1 people found the following review helpful

Hajj & Umrah Group Review
Was this a Hajj or Umrah?: Hajj
What year did you go?: 2009
Who was the Scholar/Shaikh/Imam of your Group?: Hafiz Ahmad
Pros (postive comments)(if you comment on the hotel please mention the name): Everything. Steps from Khana Kaabah, alot of food. Mina was good. hajj was excellent, i will do it again, insha allah, and definately go wit sara because they were professional, and very informative, even prior to hajj alot of information at the seminar. best hajj group for a good hajj. dont listen to people bad reviews, do your self a favor and call and inquire and verify. alot of people come here to slander and character assassin the brother when they were all smiley infront of him. but my advise is to contact sara and here from them and dont listen to the only person leaving negative comment on here. it's the same person and brother dont spoil ur hajj.
Would you recommend it?: Yes
Are you the owner/employee/afflliated/related to this Hajj Group?: No

Overall rating
1.0
Organization
1.0
Professionalism
1.0
Honesty
1.0
Communication
1.0
Accommodations
1.0
Transportation
1.0
Was this review helpful to you? yes     no

Very Bad Experience

Written by Hajji 09 Saturday, 06 March 2010
8 of 13 people found the following review helpful

Hajj & Umrah Group Review
Was this a Hajj or Umrah?: Hajj
What year did you go?: 2009
Who was the Scholar/Shaikh/Imam of your Group?: Not Known
Pros (postive comments)(if you comment on the hotel please mention the name): Madina
Cons (negative comments)(if you comment on the hotel please mention the name): I will say that Please save the hajj & do not use Sara International. The reason I am saying this is because I was fooled by reading the reviews on the Hajj sites last Year...I am informing the future Hajis about the disorganization in Sara International Travel. No Buses for Mina stay.
All the 600 people were cramped in small tents togather regardless of the package.
The nomber of days promised in 5 star hotel in Makkah were not provided.
Please Do not use Sara International... & Save your Hajj... I am trying to put the right information out there.... which I did not get wnen I planned my Hajj with Sara...
Would you recommend it?: No
Are you the owner/employee/afflliated/related to this Hajj Group?: No
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