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Zam Zam Towers Hot

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Hotel Name: Zam Zam Towers Hotel

Hotel City: Makkah

Notes: AKA: Zam Zam Sofitel Grand Suites Hotel

Hotel Rated As: 5 star

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Address: Adjiad Street

Phone Number: +966 2-571-5555

Distance to the Haram: 30 secs to 1 min

Zamzam Tower is one of the five Al Beit towers Complex. It stands on the same place of land that the historical Ajyad Castle was on, having a close view of the Holy Mosques of Mecca.

User reviews

Average user rating from: 9 user(s)


Overall rating		4.5
Distance to Masjid		4.9
Cleanliness		4.2
Bathrooms		4.4
Rooms		4.7
Elevators		4.1

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Overall rating		5.0
Distance to Masjid		5.0
Cleanliness		5.0
Bathrooms		5.0
Rooms		5.0
Elevators		5.0

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Zam ZAM

Written by Muhammad Tuesday, 01 July 2008

0 of 0 people found the following review helpful

Hotel Review

Type of Trip: Hajj

What Year Did you Stay?: 2008

Pros (Positives about the Hotel): Absolutely amazing hotel, especially if you get a suite. The lobby is very big and elevators can hold about 20 people

Would you Recommend it?: Yes


Overall rating		5.0
Distance to Masjid		5.0
Cleanliness		5.0
Bathrooms		5.0
Rooms		5.0
Elevators		5.0

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2007 hajj stay

Written by Khan Friday, 13 June 2008

0 of 1 people found the following review helpful

Hotel Review

Type of Trip: Hajj

What Year Did you Stay?: 2007

Pros (Positives about the Hotel): big elevators and pretty much anyhting good your looking for in a hajj hotel

Cons (Negative aspects of Hotel): NONE

Would you Recommend it?: Yes


Overall rating		5.0
Distance to Masjid		5.0
Cleanliness		5.0
Bathrooms		5.0
Rooms		5.0
Elevators		5.0

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Zam Zam

Written by Abdoola Jahid Tuesday, 03 June 2008

0 of 0 people found the following review helpful

Hotel Review

Type of Trip: Hajj

What Year Did you Stay?: 2007

Pros (Positives about the Hotel): Every thing about it is amazing compared to other makkan hotels

Would you Recommend it?: Yes


Overall rating		3.4
Distance to Masjid		5.0
Cleanliness		2.0
Bathrooms		2.0
Rooms		4.0
Elevators		4.0

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Flashy hotel but no service

Written by HaroonSouthAfrica Thursday, 01 May 2008

2 of 2 people found the following review helpful

Hotel Review

Type of Trip: Umrah

What Year Did you Stay?: 2008

Cons (Negative aspects of Hotel): What a Hotel, but no service at all. We stayed in a Suite on the 31st floor, great views of the Haram and Mecca including the mountains. The rooms were really accomodating to stay in, but no service at all. House-keeping was really terrible, as the room was not cleaned on time. When I arrived and checked in, the air-con in the suite was not working, the kitchen light not working and the small bar fridge was empty with no cooldrinks or eats. The bathrooms have no shower doors, so when having a shower the bathroom is totally flooded with water, we had to place towels all around the bathroom floor. I complained to the management but no joy as they all speak arabic. Breakfast was a nightmare, always full, no available tables to sit, as when I complained I was told that all the guests from Safa Tower were using Zam Zam Towers breakfast floor as they did not have one. Also when arriving, no welcome, no greating, no source of appreciation... When checking out a total disaster, no bellman (porters available), I had to carry 6 bags all by myself to the lobby, then to the ground floor where my taxi was waiting for over an hour. I ended up getting to Jeddah Airport late, missed our flight, and had to spend 2 nights in Jeddah. I understand the building is new and there are a lot of teething problems, but com'on guys you can do better for such an eloborate hotel

Would you Recommend it?: No


Overall rating		4.6
Distance to Masjid		5.0
Cleanliness		4.0
Bathrooms		5.0
Rooms		5.0
Elevators		4.0

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Probably the best hotel in Makkah

Written by BedouinTravel Thursday, 01 May 2008

1 of 1 people found the following review helpful

Hotel Review

Type of Trip: Hajj

What Year Did you Stay?: 2007

Pros (Positives about the Hotel): Stayed here as part of my Hajj package and while it was still not fully finished then (some rooms on our floor had yet to be fitted out) it was good enough too eclipse both the Hilton and the Dar Al Tawhid (Intercontinental), the only other five star hotels that are as close to the Haram.

Cons (Negative aspects of Hotel): Be aware though, that you have to walk into the Abraj Al Bait Shopping Center, take a lift up to the 11th floor reception, go through reception and take a lift up another 15 or so floors to your room which can distort the true comparison of distances of hotels to the haram.

Would you Recommend it?: Yes

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