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Dar el Salam Hot

Hajj & Umrah Groups (United States) New York

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Group Name: Dar El Salam

Country: United States

Website: http://www.darelsalam.com

Email (Group's): This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Street Address 1 (Group's): 280 Madison Avenue, Suite # 905

City: NY

State [US Only]: New York

Zip Code: 10016

Phone # (Group's): 1-866-327-7252

Phone #2 (Group's):: 1-212-725-2022

Fax Number: 1-212-725-6581

User reviews

Average user rating from: 31 user(s)


Overall rating		4.1
Organization		4.4
Professionalism		4.1
Honesty		4.2
Communication		3.7
Accommodations		4.3
Transportation		4.2

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Organization		(Remember; 1 is poor; 5 is excellent)
Professionalism		(Remember; 1 is poor; 5 is excellent)
Honesty		(Remember; 1 is poor; 5 is excellent)
Communication		(Remember; 1 is poor; 5 is excellent)
Accommodations		(Remember; 1 is poor; 5 is excellent)
Transportation		(Remember; 1 is poor; 5 is excellent)

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Overall rating		2.2
Organization		2.0
Professionalism		1.0
Honesty		2.0
Communication		2.0
Accommodations		1.0
Transportation		5.0

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HAJJ

Written by Dr. Aslam Syed Wednesday, 02 December 2009

0 of 0 people found the following review helpful

Hajj & Umrah Group Review

Was this a Hajj or Umrah?: Hajj

What year did you go?: November 2009

Who was the Scholar/Shaikh/Imam of your Group?: Several

Pros (postive comments)(if you comment on the hotel please mention the name): The Transportation.

Cons (negative comments)(if you comment on the hotel please mention the name): My friends, please be careful, when choosing Dar el Salam. My parents went this year November 2009. I bought them the executive package. However, Dar el Salam did a very poor job. First the Imam was no where to be found for first seven days. They misplaced the luggage, and sent my parents to a wrong hotel. Further more, they did not get the "two in a room" accommodation, which I had paid for (~$20,000). The hotels were not the same, which they promised. The Imam, left five days early, while the whole group of 40 Hajis were still in Madina. Imam and the organizational crew hardly spoke English or Urdu, which made communication extremely difficult. My Allah bless all of you, I just believe, there are other CHEAPER GROUPS, which provide better service than Dar el salam.

Would you recommend it?: No

Are you the owner/employee/afflliated/related to this Hajj Group?: No


Overall rating		5.0
Organization		5.0
Professionalism		5.0
Honesty		5.0
Communication		5.0
Accommodations		5.0
Transportation		5.0

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WOW..the best service provider

Written by Ali Chaudhry Wednesday, 29 July 2009

0 of 0 people found the following review helpful

Hajj & Umrah Group Review

Was this a Hajj or Umrah?: Umrah

What year did you go?: 2009

Who was the Scholar/Shaikh/Imam of your Group?: i dont remember the name

Pros (postive comments)(if you comment on the hotel please mention the name): We were placed in ZAM ZAM tower Hotel in Mecca and the accomodation, services from the hotel were excellent. The breakfast was the bwest meal of the day. It is the closest hotel facing Haram. The staff that was dedicated to us from Dar-EL-Salam wsa very professional courteous and always ready to help out of their way. They are Gems, both in Madina and Mecca. Did not had to wait any where due to Dar-el- salam or there staff. They met us evry where b4 we were even at location. I had also been to Hajj with this group in 2006 december and that was also a very satisfying and amazing experience. Dar-el-salam knows its business and service. May Allah bless them for all the services that are provided by their staff. Speciall I hace dealt with Dalia at their New York office. But still it is the best

Cons (negative comments)(if you comment on the hotel please mention the name): The on wrad flight from Jeddah to Madinah on the day of arrival had a lay over of 7 hrs. This could have beenmanaged better. But still other prose weight lot plus so it is part of package:)

Would you recommend it?: Yes

Are you the owner/employee/afflliated/related to this Hajj Group?: No


Overall rating		3.0
Organization		2.0
Professionalism		2.0
Honesty		3.0
Communication		2.0
Accommodations		5.0
Transportation		4.0

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hajj

Written by Katherine Klima Friday, 24 April 2009

2 of 2 people found the following review helpful

Hajj & Umrah Group Review

Was this a Hajj or Umrah?: Hajj

What year did you go?: 2004

Who was the Scholar/Shaikh/Imam of your Group?: don't know

Pros (postive comments)(if you comment on the hotel please mention the name): Mina accomodations were nice and near jamarat. Hotel accomodations were nice and food was good and actually too much.

Cons (negative comments)(if you comment on the hotel please mention the name): The organizers were frequently unavailable and did not make themselves known to us. It was frequently disorganized, expecially when moving from one place to another, and the organizers were sometimes rude. I had no accomodation in Madina and was added as the 5th to a 4 person room. When we arrived in Mecca I was just dropped there from the bus in ihram and had to find my own way with no help or guidance available. Fortunately I knew what to do, but it would have been really bad for someone without preparation. There was no transportation back to Mecca from Mina after returning from Arafat. On the second day we were suddenly told we were leaving a day earlier than planned. Thus we did not have the 3rd day to stone the jamarat. We arrived in New York one day early and there were no accomodations there. My flight home was scheduled for the next day and I had to find my own hotel room and transportation at my own expense. It was very difficult because most hotels in the area were already booked. The Dar Al Salam people were nowhere to be found and unavailable by phone. I received no response from Dar Al Salam when I wrote to express my dissatisfaction and to request at least a refund for the one day's stay.

Would you recommend it?: No

Are you the owner/employee/afflliated/related to this Hajj Group?: No


Overall rating		4.2
Organization		5.0
Professionalism		4.0
Honesty		4.0
Communication		3.0
Accommodations		5.0
Transportation		4.0

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Umrah 2009

Written by Mohammed Abdulbari Monday, 06 April 2009

0 of 0 people found the following review helpful

Hajj & Umrah Group Review

Was this a Hajj or Umrah?: Umrah

What year did you go?: 2009

Who was the Scholar/Shaikh/Imam of your Group?: NA

Pros (postive comments)(if you comment on the hotel please mention the name): Service provided was excellent. As a first timer, I was looking for reliable agency and Alhamdolillah I found them. Reps were waiting at Jeddah airport and transferred us to Zam Zam hotel where other rep (Nour Mohammed) was waiting this person was the best help. He would call us every day to confirm if everything went well. There was some issue with checkout dates, but once informed he personally dropped and took care of the issue. I was amazed by his service. Once again just one word "Great Service". They made my stay memorable.

Cons (negative comments)(if you comment on the hotel please mention the name): There was one little miscomunication, we were asked by hotel mgmt to checkout one day prior to the origial date, but we informed this to the rep and he took care ot it right the way. Just call and confirm you itntenary before you leave, to be on safe side.

Would you recommend it?: Yes

Are you the owner/employee/afflliated/related to this Hajj Group?: No


Overall rating		4.7
Organization		5.0
Professionalism		5.0
Honesty		4.0
Communication		4.0
Accommodations		5.0
Transportation		5.0

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Hajj

Written by Mohamed Mahmoud Tuesday, 10 February 2009

0 of 1 people found the following review helpful

Hajj & Umrah Group Review

Was this a Hajj or Umrah?: Hajj

What year did you go?: 2008

Who was the Scholar/Shaikh/Imam of your Group?: Sheikh Mohamed Salah

Pros (postive comments)(if you comment on the hotel please mention the name): Very professional and organized. They delivered what they promised. I was stunned when i saw mena and arafat comparing to the other companies. Accomadations in makkah was superb and madinah was great. The group leaders were very kind to us and always keep us informed with everything.

Cons (negative comments)(if you comment on the hotel please mention the name): Traffic was horrible but of course this is hajj and not dar el salam's fault. This is part of hajj.

Would you recommend it?: Yes

Are you the owner/employee/afflliated/related to this Hajj Group?: No

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