Rating Advice

**IMPORTANT: Read Before Rating a Hajj/Umrah Group or Hotel:**

1. Rate Hajj/Umrah Groups and Hotels based on what they promised vs what they delivered. Many people may unintentionaly rate the group based on how easy or how difficult the Hajj was. For example, if a group does not promise to provide transportation from Mina to Makkah, they should not be negatively rated if the walk from Mina to Makkah was difficult. etc. Rate based on what the group promised.

2. Do not negatively rate Hajj/Umrah Groups for which they have no control. For example delays due to traffic conditions, flight delays, etc.

3. Avoid using names of individual people.

4. When looking at the ratings and reviews, look at the holistic rating.